Privacy Policy
1) Introduction
We are committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard personal data when you visit or purchase from our website. We comply with UAE Federal Decree-Law No. 45 of 2021 (PDPL).
By using our website, you agree to this Policy.
2) What Data We Collect
Identity & Contact: name, email, phone, billing and shipping addresses.
Order & Account: order details, returns, preferences; account username and password (hashed).
Payment: payment tokens and transaction details processed securely by Stripe (including Apple Pay and Google Payvia Stripe). We do not store full card numbers.
Technical & Usage: IP address, device/browser, pages viewed, session duration.
Marketing/Analytics: cookie IDs and events from Google Ads and Meta Pixel.
3) Why We Process Data (Legal Bases)
Contract: to take and fulfill orders, provide customer support.
Legal obligation: tax, fraud prevention, accounting.
Legitimate interests: website security, service improvement, limited analytics.
Consent: email marketing and advertising cookies (where required).
4) How We Use Data
Process payments, fulfill and deliver orders (UAE & Saudi Arabia).
Communicate about orders, deliveries, and support.
Improve our site and products.
Send marketing messages when you consent (you can opt out anytime).
Prevent fraud and ensure security; comply with law.
5) Sharing Your Data
We do not sell personal data. We share only as needed with:
Payment processing: Stripe (incl. Apple Pay & Google Pay via Stripe).
Couriers / logistics: to deliver orders in the UAE & KSA.
Marketing & analytics: Google Ads and Meta (Facebook/Instagram).
Professional/IT providers under confidentiality.
Authorities when required by UAE law or to protect our rights.
Links to partner policies: search “Stripe Privacy Center”, “Google Ads Data Privacy”, and “Meta Privacy Policy”.
6) International Transfers
Our providers (e.g., Stripe, Google, Meta) may process data outside the UAE. Where transfers occur, we ensure safeguards consistent with the PDPL (e.g., adequate jurisdictions, contractual protections).
7) Cookies & Advertising
We use cookies for essential site functions, analytics, and ads (Google Ads & Meta Pixel).
You can manage cookies in your browser and, for ads:
Google Ads: adssettings.google.com
Meta: facebook.com/adpreferences
Blocking cookies may affect site functionality.
8) Data Retention
We keep data only as long as necessary: typically 5–7 years for orders/transactions to meet legal and tax requirements, and shorter for analytics/marketing unless you withdraw consent. We then delete or anonymize the data.
9) Security
We use SSL/TLS encryption, access controls, and secure hosting. No method is 100% secure, but we take reasonable steps to protect your information.
10) Your Rights (PDPL)
You may request to:
Access and obtain a copy of your personal data.
Correct or update inaccurate data.
Delete data (where applicable).
Object to or restrict processing in certain cases.
Withdraw consent (e.g., marketing).
Data portability (where technically feasible).
To exercise rights, contact contact@kostyle.ae. We may verify your identity before responding.
11) Children
Our site is not intended for individuals under 18. We do not knowingly collect children’s data.
12) Third-Party Links
Our site may link to third-party websites. Their privacy practices are their own; please review their policies.
13) Changes
We may update this Policy. We will post changes here and update the “Effective Date.” Continued use of the site means you accept the revised Policy.
14) Contact
KO Style L.L.C – FZ
Meydan Free Zone, Dubai, United Arab Emirates
Email: contact@kostyle.ae